Privacy Policy of The Chikan Factory

This privacy policy sets out how The Chikan Factory uses and protects any information that you provide when you use or visit this website. The Chikan Factory is referred to as “the company,” “us,” “we,” or “our.” All users/viewers of this website, as well as any of their representatives or affiliates, are referred to as “User,” “You,” or “Your,” as is anyone using this website to access our services. This privacy policy constitutes a completely legally binding contract between The Chikan Factory and the user. The User’s use of this Website shall be governed by the provisions of the Privacy Policy, which will become applicable and effective upon your acceptance of it.

We respect your privacy and are committed to maintaining it. We will request and gather Personal Information from you when you shop on our website, including your name, email address, billing address, delivery address, phone number, product choices, credit card number or other payment information, and password. Along with this, we might gather data about your online activities (e.g., the URL you came from, IP address, domain types, browser type, country of computer, pages you viewed on our website, and which adverts you clicked. We may collect this information even if you do not register with us. This information is non-personal and will help us enhance the quality of our offerings.
  1. How we use the information we collect.
  2. Processing your orders.
  3. Administering your account.
  4. Analyzing statistics data to enhance the functionality of the website.
To send you information about products or exclusive deals that might be of interest to you, with your permission. You agree that you do not and will not regard any of the above to be a violation of your rights and that you have no objections to us contacting you for any of the aforementioned purposes by phone, email, or in writing. We will not release your personal information to any company outside for mailing or marketing purposes None of your payment card information is stored by us. This data is gathered safely by our approved payment processor. Secure Trading is committed to keeping your account safe and secure with the most sophisticated encryption, fraud prevention, and protection measures in the business. After your data is received by Secure Trading, it is kept on a server that is closely monitored both electronically and physically.

What Information Do We Collect?

We may gather the following types of data from you as you use this website:

  1. Name.
  2. Contact information including phone number, email address, and postal address.
  3. Demographic information such as age and gender.
  4. Any data, including photos, that you upload or post on our website or a third-party social media platform that The Chikan Factory uses or is connected to.
  5. Your third-party account credentials (for example, your log-in credentials for Facebook, through which you may choose to log in to use this Website).
  6. Payment details, as needed for a User to use The Chikan Factory’s services.
  7. Body size and measurements appropriate for determining the size of clothing.

What We Use Your Information for?

The Chikan Factory may use your information for the following categories of uses:

  1. Ascertaining the correct size of the product being ordered: The Chikan Factory helps users choose the appropriate size based on their body measurements since we want to make sure the product you get from us fits you flawlessly.
  2. Making Delivery: The Chikan Factory must provide the delivery staff with your contact information for your orders to be delivered to the correct location, whether via courier or another service.
  3. Feedback & Preferences: Additionally, we might use your information to get in touch with you for market research and feedback. You can reach us by mail, phone, or email. We may conduct various data analytics processes using your information to study and examine user preferences to improve The Chikan Factory services.
  4. Payment: To complete payment transactions between you and The Chikan Factory, the payment gateway may use your financial information, such as credit card, debit card, bank account, or information about health insurance.
  5. Marketing New Offerings: We may use the email address you have provided to send you promotional emails or notifications regularly about new products, special offers, or other information we think you would find interesting.

Security of Your Information

The Chikan Factory has put security standards and procedures in place to protect your information as mandated by Republic of India regulations. Our website employs suitable procedures for gathering, storing, and handling data, together with security protocols, to guard against unauthorized access, modification, disclosure, or obliteration of your data and other information kept on file. The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. Read the privacy statement on any website you visit after clicking on a link from another website.

Contract Formation Guideline

After placing an order, you will receive an acknowledgment on the email address you registered with us, mentioning that we have received the order. All orders are subject to availability and our acceptance; if we do so, we will send you another email confirming the product’s shipping. The contract between us will be recognized only when an email has been sent to you about the dispatch of the product. Please note that all communication will happen through electronic media.

If your order is pre-paid, we won’t start processing it until the payment has been received. If you are placing a COD order, we won’t proceed with processing it until you have received and answered a confirmation call.  Before entering into a contract, we are entitled to refuse any order placed by you for any reason. When you place an order, you guarantee that the information you give us about the products or services you’re requesting is truthful and correct.

Your Obligation

To use our services and in your own best interests, you must give The Chikan Factory genuine and accurate information. Any damage or harm resulting from your giving incorrect, inaccurate, or misleading information is entirely your responsibility. You have the option to refuse any or all of the information that we ask for or require, but doing so might prevent you from registering with us or using any or all of our features. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request.

Cookies Policy

The Chikan Factory uses cookies to improve the experience for visitors to our websites and has published this Cookie Policy. It describes cookies and how our websites make use of them. You can change your browser’s settings or the settings on your mobile device to prevent cookies from being installed, or you can restrict or disable cookies entirely if you prefer not to have them while using our website.

Cookies do not allow us to access your hard drive, run as code, or be used to spread viruses. We cannot read any information on your hard drive even if we store cookies there. The Chikan Factory websites may use the information they collect through cookies for a variety of reasons, such as the following:

  1. Strictly Necessary: You cannot navigate the website or utilize its features without these cookies.
  2. Performance: These cookies gather data about how users navigate a website, such as the sites they visit most frequently and whether they encounter error warnings.
  3. Functionality: These cookies make it possible for the website to remember preferences you choose, including your username, language, or location, and they also improve your overall user experience.


This privacy statement may be updated periodically by us for operational, legal, or regulatory purposes, or to reflect modifications to our practices, among other reasons.


The site is not intended for individuals under the age of 18.

Contact Us

If you have any questions about this Policy or any grievance in this regard, please contact us at mailto:[email protected].